About

Carol Steinfort

Business analysis, transformation and consultation

Carol is a highly experienced consultant, known for her expertise in managing global projects across diverse sectors including sales, customer service, transformation, and organisational change management. Her career, spanning over two decades, has seen her work with various industries from local and national governments to the private sector, water industry, FMCG, and the oil industry.

In 2018, Carol embarked on a new journey establishing her own consultancy firm. Here, she has been able to apply her skills in business analysis, project management, and contract management to build robust frameworks and practices. Her firm also offers services in process reengineering, workshop facilitation, strategic enterprise IT analysis, and training delivery.

Beyond her professional life, Carol is deeply committed to her community. She has held volunteer positions as Chairperson for the Violet Town Market Committee and Secretary for the Euroa Apex Pro Rodeo Committee. Her dedication to both her work and community service underscores her passion for making a positive impact in all areas of her life.

History

  • Developed a comprehensive list of required processes in readiness for the implementation of a new Asset Management Information System through the facilitation of 30 workshops

    Developed CRM & Billing System Requirements through the facilitation of 30 workshops

  • Gap Analysis of Project Management processes, systems and maturity

    Development and implementation of a project management governance framework

  • Global Lead Business Consultant

    Senior Business Analyst